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Terms of Service

Last updated 12 August 2026

RiderRoster is a marketplace that introduces independent UK restaurants and takeaways to self-employed delivery riders. We do not employ riders and we are not a party to the working arrangement agreed between a restaurant and a rider.

Accounts

You must give accurate business or personal details, keep your login secure, and be at least 18 years old. We may suspend accounts that misuse the platform, post misleading shifts, or fail verification.

Shifts and bookings

A shift becomes a booking when a restaurant accepts a rider or a rider accepts an invite. Both sides commit to the agreed date, time and rate. Cancellations and releases are recorded and may affect your standing on the platform.

Verification

Verified status means we have reviewed the documents a rider uploaded at the time of checking. Restaurants remain responsible for their own right-to-work and insurance obligations.

Payments

Payment for completed shifts is settled directly between the restaurant and the rider. RiderRoster does not process shift payments.

Liability

The platform is provided "as is". To the extent permitted by law we are not liable for losses arising from a shift, a no-show, or the conduct of any user.

Contact

Questions about these terms: get in touch.